Search the HCA Knowledge Hub

Social Media Use

Document Type: Practice Guideline
Effective: February 2, 2026

Overview

HCAs are expected to use social media responsibly and maintain professionalism online and in person.This guideline outlines best practices for using social media to avoid poor outcomes. If there are concerns that social media use may be inappropriate, refer to this document and consider if social media usage violates client confidentiality, privacy, or the reputation of the HCA profession.