MyCLHA
LPNs
Health Care Aide Renewal FAQ
The Registration Renewal Form Is Available for Current HCAs February 9 – April 30, 2026.
In This Article
- Who Needs to Complete the Registration Process?
- When Can I Complete the Registration Process?
- What Is the Cost?
- How Can I Pay for My Permit?
- Where Can I Find Support with the Registration Process?
- How Do I Reset My Password?
- I Should Have Received a Login Email from You, But I Didn’t. What Do I Do?
- Is Insurance a Requirement?
- I Have Insurance Through My Employer. Do I Still Need to Get Professional Liability Insurance?
- Why Does the CLHA Ask About Employment?
- What Are Declarations? Why Are They Important?
- Why Can’t I Pay and Complete My Renewal?
- How Do I Access My HCA Permit?
Who Needs to Complete the Registration Process?
All current Health Care Aides (HCAs) on the General, Provisional, and Transitional registers must complete the registration process by April 30, 2026. This is required to continue practicing as an HCA in Alberta.
When Can I Complete the Registration Process?
The Registration form was available for HCAs starting February 9. It will be available until April 30, 2026.
Anyone who has not completed the process by then will have their permit suspended and will not be allowed to practice as an HCA until they are reinstated.
What Is the Cost?
The cost for the first permit is $140. In addition, HCAs will be required to obtain professional liability insurance for approximately $50.
All regulated healthcare professionals in Alberta pay for yearly practice permits. Permit fees cover costs related to regulation. Permit fees are set based on the cost of regulating a profession, with consideration given to the level of responsibility that professionals have within the healthcare team.
How Can I Pay for My Permit?
You must have a credit card to pay online. If you want to pay by cash or debit, you will need to visit the Edmonton CLHA office, by appointment only.
Please note that you will not be able to pay and receive your new permit until you meet all requirements for registration.
Where Can I Find Support with the Registration Process?
The CLHA has instructions available to help HCAs complete the form.
- Written Instructions
- Video Instructions (coming soon)
If you have questions after reviewing CLHA resources, you can contact the Registration Department. Note that we are currently experiencing high volumes of phone calls and emails. There may be some unavoidable delays.
How Do I Reset My Password?
To access your account, go to MyCLHA.com. Your login information will be the same as it was on the Alberta HCA Directory. However, you can reset your password by clicking “Forgot My Password” and filling in your email address and the code provided. An email will be sent with instructions.
Please note that CLHA staff do not have access to your password.
I Should Have Received a Login Email from You, But I Didn’t. What Do I Do?
If you didn’t receive your password reset or two-step verification email, check your junk or spam folder, and wait a few minutes to see if it comes through.
If it doesn’t, and you are using your work email, contact your supervisor or IT department to see if something can be done to help you receive emails from hcarenewal@clha.com and info@clha.com.
Is Insurance a Requirement?
Yes. Professional liability insurance is required for all HCAs to complete their registration process and continue practicing in Alberta. This insurance must be in your name and apply specifically to HCA practice.
Insurance that meets all CLHA requirements can be obtained through a link in the registration form (Page Two of the Update Profile section). The cost is approximately $50.
HCAs can also obtain insurance from a provider of their choosing and upload the certificate to their renewal form. This insurance must meet all of the requirements listed here. If you choose this option, your insurance will be reviewed before you can pay for your permit.
For more information, see Professional Liability Insurance – CLHA
I Have Insurance Through My Employer. Do I Still Need to Get Professional Liability Insurance?
Yes. Employer insurance does not meet CLHA requirements. The insurance must be in your name and be specific to HCA practice.
Professional liability insurance will cover costs you may have if you are ever named in a complaint. In some cases, employer insurance will not cover all costs.
Why Does the CLHA Ask About Employment?
It is important for HCAs to provide employer information so that the CLHA knows where HCAs are working. This also supports workforce planning.
What Are Declarations? Why Are They Important?
As part of the College of LPNs and HCAs of Alberta (CLHA) registration renewal process, HCAs will need to answer specific questions, called “declarations.”
It is important to read these questions carefully and answer them honestly. As regulated professionals, HCAs are accountable for their behaviour. Answering dishonestly could be grounds for a complaint of unprofessional conduct.
Learn more about declarations here: Declarations on HCA Registration Renewal Form – CLHA
Why Can’t I Pay and Complete My Renewal?
If you reach the end of the registration form and you cannot pay or obtain your new permit, that means that there is something on your form that needs to be reviewed.
The most common reason is likely that you uploaded alternative professional liability insurance, which needs to be reviewed, but there are a few reasons why this might happen. The CLHA will email you to explain what you need to do to complete the process.
How Do I Access My HCA Permit?
You can access your permit at any time by logging into your MyCLHA account and clicking “Download registration” on the menu on the left side of the screen.