Complaints

The CLHA’s complaints process addresses allegations of unprofessional conduct against Health Care Aides. Being part of a regulated profession means being accountable for your behaviour. Whether or not a Health Care Aide (HCA) is ever named in a complaint, it’s...

What happens when a Health Care Aide is named in a complaint? How does the process work? Being part of a regulated profession means being accountable for your behaviour. Whether or not a Health Care Aide (HCA) is ever named...

When regulation comes into force on February 2, 2026, the College of LPNs and HCAs of Alberta (CLHA) will be responsible for resolving complaints against Health Care Aides (HCAs) under the authority of the Health Professions Act (HPA). The conduct...